At Kijangwinn, your privacy is not something we take lightly. This document clearly explains the types of information we collect, how it is used, and your rights as a user of our platform.
All data transmitted between your device and kijangwinn's servers is protected with 256-bit SSL encryption. Your personal information is never transferred in an unsecured state.
You have the full right to access, correct, download, or request deletion of your personal data at any time through your account panel or by contacting customer support.
Kijangwinn never sells, rents or trades users' personal data to third parties for marketing or commercial purposes without your explicit consent.
User data is stored on fully protected and continuously monitored servers. Access to this data is strictly limited to authorised personnel only.
Kijangwinn clearly explains the types of cookies used and their purposes. You can manage your cookie preferences through your browser settings at any time.
Kijangwinn's privacy policy is crafted in alignment with the Malaysia Personal Data Protection Act 2010 (PDPA), ensuring full compliance with local legal requirements.
Kijangwinn ("we", "Platform" or "kijangwinn") is committed to protecting the privacy of every user on our platform. This Privacy Policy explains in detail how we collect, use, store and protect your personal information when you register, access or use any service provided by kijangwinn.
This document is drafted in accordance with the provisions of Malaysia Personal Data Protection Act 2010 (PDPA) and widely adopted international data protection standards. By registering for or using the kijangwinn platform, you agree to the collection and use of your information as described in this policy.
Kijangwinn collects various types of information depending on how you interact with our platform. This information can be categorised into two main types:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Email | Account registration & communications | Yes |
| Date of Birth | Age verification (18+) | Yes |
| KYC Documents | AML compliance & identity verification | Only when required |
| Payment information | Deposit & withdrawal processing | Yes |
| IP address & device | Security & fraud prevention | Automatic |
| Game history | Transaction records & dispute resolution | Automatic |
Kijangwinn uses collected personal data solely for legitimate purposes related to the provision of platform services. The primary uses of your data are as follows:
Kijangwinn does not sell, does not rent, and does not disclose your personal data to third parties except in the following clearly defined circumstances:
Kijangwinn works with a number of trusted third-party service providers to operate the platform. They receive only the data necessary for their specific tasks and are bound by strict confidentiality agreements:
Kijangwinn may be required to disclose your information to government authorities or law enforcement bodies if mandated by a court order, subpoena or valid legal requirement. In such situations, kijangwinn will endeavour to notify users in advance unless such disclosure is prohibited by law.
In the event of a merger, acquisition, or transfer of kijangwinn's assets to another entity, user data may form part of the transferred assets. Users will be notified in advance and have the right to request deletion of their data before the transfer takes place.
Kijangwinn implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure:
While we take all reasonable precautions, no digital security system can be guaranteed 100% secure. In the event of any data breach affecting your personal information, kijangwinn will notify you within the timeframe required by applicable law.
Kijangwinn uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. The following are the types of cookies we use:
These cookies are required for basic platform functions such as login session authentication, account security and language preference memory. Without these cookies, the platform cannot function properly and they cannot be disabled.
These cookies help us understand how users interact with the platform — which pages are visited most often, how long users spend on a page, and where technical issues may arise. This information is used in aggregated form and cannot be used to identify individuals.
These cookies remember your preferences such as language settings, display themes and game preferences to deliver a more personalised experience.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of specific platform features.
As a kijangwinn user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete personal data in your account.
Request deletion of your personal data when it is no longer needed for the original purpose it was collected.
Request that the processing of your data be temporarily restricted in certain situations permitted by law.
Request your data in a structured format that can be transferred to another service provider.
Object to the processing of your data for direct marketing purposes or in certain other circumstances.
To exercise any of the above rights, please contact our privacy team by email at [email protected] or via live chat in the app. We will process your request within 30 business days from the date the request is received.
Kijangwinn retains your personal data for as long as your account is active and for as long as necessary to fulfil the purposes stated in this policy, including legal, accounting and reporting requirements.
In general, kijangwinn's data retention policy is as follows:
Once the retention period expires and there is no legal requirement to keep the data, your data will be securely deleted using methods that ensure it cannot be recovered.
The kijangwinn platform may contain links to third-party services such as payment gateways or game providers. This Privacy Policy applies solely to the kijangwinn platform. kijangwinn is not responsible for the privacy practices or content of any linked third-party websites or applications.
We encourage you to read the privacy policy of any third-party services you use in conjunction with the Kijangwinn platform, particularly the payment gateway you choose for financial transaction processing.
The kijangwinn platform is strictly for individuals aged 18 years and above. We do not intentionally collect or store any personal data from individuals under the age of 18.
If we determine that we have inadvertently collected personal data from a minor, we will promptly delete that data and close the relevant account. If you believe that someone under the age of 18 has registered a kijangwinn account, please notify us immediately through our customer support channels.
Kijangwinn reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, business requirements or evolving industry practices. Any significant changes will be communicated to registered users via:
The "Updated" date shown at the top of this page indicates when the latest version of this policy was issued. Continued use of the kijangwinn platform after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, the kijangwinn privacy team is ready to assist:
For more complex requests such as data deletion or full data access requests, please include your account number and a copy of your identification to expedite the verification and processing of your request.